Accounting Firms

Bold Insight launches Consumer Duty service ahead of new rules

Key changes in user experience can minimise 'robust action' from the FCA, as the new service identifies where companies can make changes to digital products and services

User experience and human factors research agency, Bold Insight, has launched its Check UX: Consumer Duty service to fintech companies and financial services ahead of the FCA’s new Consumer Duty rules, due to come into effect at the end of July. 

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