ACCA ‘concerned’ about HMRC’s self-assessment trial
HMRC will trial directing self-assessment queries from the helpline to the department’s digital services, including its online guidance, digital assistant and webchat

ACCA has raised concerns about HMRC’s launch of a self-assessment trial which is planned for three months from 12 June, but states it is “pleased” that the authority is looking at all options to tackle the current poor performance.