Accounting and finance industry tops Career Happiness Index

Accounting and finance professionals are happiest amongst all sectors with an average index score of 72, according to a new report on workplace satisfaction among UK workers in 2024. The Career Happiness Index, which is collated by leaders in careers transformation, The Futures Group, analysed Glassdoor data on culture, diversity, work/life balance, senior leadership, compensation, and career development to obtain a holistic view of workplace happiness broken down by sector. The report revealed that accounting and finance are the leaders in workplace happiness, performing particularly well with high scores in culture, along with robust career development indicators. This suggests a departure from the “conventional emphasis on compensation as the sole driver of job satisfaction”. At the same time, the ONS noted that the escalating cost of living crisis is prompting individuals to reassess the concept of early retirement. This ongoing trend, often termed the "Great Unretirement," signifies a “noteworthy” shift, as individuals feel compelled to return to the workforce to bolster their income and pension. Reflecting on the data, Amanda Payne, director of operations at The Futures Group, said: "A fulfilling career is more than the tasks we perform; it's about creating an environment where individuals can thrive, grow, and find joy in their daily endeavours. This not only enhances personal satisfaction but also contributes significantly to overall workplace dynamics. “As we introduce our Career Happiness Index, we encourage both individuals and businesses to take a moment to assess and enhance their own career satisfaction. Gaining insights into industry trends and incorporating practical advice can be empowering for individuals and contribute to creating a work environment that supports increased productivity, lower turnover, and enhanced profitability.” Payne added: “The accounting and finance industry is seeing a shift at the moment, with reports that AI is going to lead to fewer but more productive jobs, to reduce the need for accountants manually using paper receipts to work out tax returns. Hopefully this will continue to lead to positive work satisfaction in the industry over time, with accountants feeling that their time is being used valuably for skilled tasks.” Rob Jones, director at TCP Group, an accountancy firm based in the East Midlands, concluded: “There has been a shift to the out of date “norm” over the last five years or so in Accountancy, in relation to the stereotype that the position is boring or nerdy. The fundamentals of accountancy have not changed dramatically, in that it still requires skill, intelligence and hard work, however I feel the relationship between accountants and clients has become closer, and as a result, more sociable.