HMRC opens regional centre in Glasgow

The premises is currently home to approximately 2,600 HMRC and 270 Cabinet Office FTE roles

HM Revenue and Customs’ (HMRC) has launched its regional centre in Glasgow, which is set to hold over 3,500 full time equivalent (FTE) civil servants by 2025.

The building is located on 1 Atlantic Square, which also accommodates the Cabinet Office’s second headquarters, and it is spread across nine floors. The premises is currently home to approximately 2,600 HMRC and 270 Cabinet Office FTE roles.

Civil servants began moving into the centre on 11 April 2022, and it was opened by Jim Harra, HMRC’s first permanent secretary and chief executive. Harra was joined by Sarah Harrison, chief operating officer for the Cabinet Office. 

Also attending the event were Brian Redford, HMRC senior lead for the Glasgow Region, and Colin Cassé, HMRC’s estates and locations director. 

Harra said: “This development is an important part of HMRC’s transformation into a modern and digitally-advanced tax authority and cements our position as an important contributor to the economy and communities in and around Glasgow.

“The inclusive and flexible working environment has brought our people together and will create greater opportunities for collaboration to make it easier to deliver great services to our customers.”

HMRC also has a regional centre in Edinburgh and a specialist site at Gartcosh. Earlier this year, the department announced they would retain a long-term presence in East Kilbride, which will become Phase Two of the Glasgow regional centre.

HMRC said its locations strategy, announced in 2015, is key to enabling its wider transformation. Moving to regional centres will reportedly save around £300m cumulatively up to the financial year 2025 to 2026, and will deliver annual cash savings of £74m by 2025 to 2026.

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