HMRC to open new regional centre in Newcastle

The new regional centre will accommodate approximately 9,000 staff and it will be the largest of HMRC’s 13 regional centres.

HM Revenue and Customs (HMRC) has announced it will relocate to Newcastle’s Pilgrim’s Quarter, part of the Pilgrim Street development in the North East.

HMRC’s regional centre will be based at the new development and it will reportedly accommodate approximately 9,000 staff.

The Newcastle building will be the largest of HMRC’s 13 regional centres, at 43,000 square metres, and it said the move “marks an important step in the department’s wider transformation agenda”.

Additionally, HMRC said the new regional centre will enable the department to “build a stronger relationship with the local community and become a visible and active contributor to Newcastle and the wider North East region”. 

Meanwhile, the nine-storey city centre building will be part of a new development close to retail and leisure facilities, restaurants and open spaces. In addition, it is ten minutes from Newcastle Central Station and has “excellent” transport links.

Jim Harra, HMRC chief executive and first Permanent Secretary, said: “HMRC has had a longstanding presence in Newcastle and the wider North East. Signing the lease for the new regional centre is a clear demonstration of our commitment to the area, its economy and our employees based in the North East.

“Pilgrim’s Quarter will deliver the inclusive, flexible and collaborative working environment that meets the current and future needs of our colleagues while improving career development opportunities.” 

Steve Barclay, Chancellor of the Duchy of Lancaster, said: “We’re committed to levelling up the country and this hub follows recent expansions in the region from the Treasury and DEFRA. 

“Moving 9,000 staff into one city centre site will deliver fantastic footfall for local businesses while also making the government property estate greener and more efficient.”

Chancellor Nick Forbes, leader of Newcastle City Council, added: “This is fantastic news for Newcastle and anyone who has a stake in the success of the city centre.

“It shows confidence in our vision and the £50m city centre transformation plan we launched earlier this year.”

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